General Inquiry
Questions about our products, services, or company? We're happy to help with any general inquiries.
Contact Us
We'd love to hear from you. Get in touch with us for inquiries, support, or partnership opportunities.
Get in Touch
Office Address
Room 101, 1st Floor, Building 4, Jiuzhou New Home, Lanling Street, Tianning District
Changzhou, China
Email Addresses
General Support: support@pindingtech.com
Business Inquiries: wuxingyu@pindingtech.com
Website
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (CST)
Saturday - Sunday: Closed
Quick Support
How Can We Help?
Choose the topic that best matches your inquiry for faster assistance.
Custom Orders
Interested in custom furniture or whole-house customization? Contact us to discuss your requirements.
Mobile App Support
Need help with our mobile application? Download it on Google Play or App Store, or contact us for support.
Business Partnership
Interested in partnering with us? We welcome distributors, retailers, and strategic business partners.
Global Presence
Find Us on the Map
Our headquarters is located in Changzhou, China. We serve customers worldwide with excellence and dedication.
Headquarters
Room 101, 1st Floor, Building 4, Jiuzhou New Home, Lanling Street, Tianning District, Changzhou, China
Mobile App
Get Our App for Better Experience
Download our mobile app to manage your orders, track shipments, access exclusive deals, and contact our support team directly - all from your smartphone.
Real-time Order Tracking
Instant Support Chat
Push Notifications
Exclusive App-Only Deals
FAQ
Frequently Asked Questions
Quick answers to common questions about contacting and working with us.
What is your typical response time?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please use our VIP hotline or WhatsApp for immediate assistance.
Do you offer phone support?
Yes, we offer phone support for VIP customers and urgent inquiries. Schedule a call by emailing us or request a callback through our mobile app.
What are your business hours?
Our office hours are Monday to Friday, 9:00 AM - 6:00 PM (China Standard Time). However, our mobile app support and online ticket system are available 24/7.
Can I schedule a video meeting?
Absolutely! We offer video meetings for product presentations, design consultations, and business discussions. Contact us via email with your preferred date and time.
Do you support international clients?
Yes, we serve clients globally across Europe, North America, Asia, and Australia. We offer multilingual support and international shipping to over 50 countries.
How can I track my order?
You can track your order through our mobile app or by contacting our support team. We provide real-time updates via email and SMS notifications.